Laboratory Service Engineer II - Tues - Fri, 6:00am - 5:00pm shift
Company: Exact Sciences
Location: Madison
Posted on: May 3, 2024
Job Description:
Help us change livesAt Exact Sciences, we're helping -change how
the world prevents, detects and guides treatment for cancer. We
give patients and clinicians the clarity needed to make confident
decisions when they matter most. Join our team to find a
purpose-driven career, an inclusive culture, and robust benefits to
support your life while you're working to help others.Position
OverviewThe Laboratory Service Engineer II (LSE II) is mainly
responsible for the performance and documentation of routine
maintenance, installation, and low to high complexity repair
activities on various laboratory equipment and instrumentation. The
scope of laboratory equipment is including but not limited to
centrifuges, mixers, shakers, automated liquid handling robots, and
custom automation equipment. The LSE II may also support and/or
collaborate on the creation of SOPs, process improvement efforts,
an new equipment installation initiatives. Environments where work
is performed may include designated workshop locations, clinical
laboratories, R&D laboratories, and manufacturing and quality
control laboratories. The individual in this role will continuously
work with other Lab Service Engineers (LSE) and the laboratory
teams to ensure proper instrument function and to troubleshoot any
system concernsEssential Dutiesinclude but are not limited to the
following:
- Maintain program for preventative maintenance (PM) and
calibration of all laboratory equipment (e.g., centrifuges, liquid
handlers, orbital shakers, etc.).
- Perform troubleshooting activities and provide Level 1 service;
coordinate with more senior LSE's, departmental leadership,
technical services, and vendors to address escalated service
concerns.
- Track all service activities utilizing system(s) developed in
accordance with service policies and procedures.
- Maintain and continuously develop personal knowledge and
expertise related to the service of complex clinical laboratory
equipment.
- Ensure all service documentation is complete, timely, and
accurate following Good Documentation Practices (GDP).
- Collaborate/support and/or perform relocation, installation,
and qualification of various laboratory equipment per service
policies.
- Recommend and implement changes to ensure ongoing high-quality
performance of laboratory equipment.
- Perform all service activities in compliance with all relevant
safety and regulatory bodies (e.g., OSHA, CAP, CLIA, etc.).
- Excellent verbal and written English communication skills.
- Adaptable, open to change, and the ability to work in ambiguous
situations while responding to new information and unexpected
circumstances.
- Strong interpersonal and teamwork skills; ability to easily
convey concepts and priorities, as well as an ability to solicit
feedback and inputs.
- Uphold company mission and values through accountability,
innovation, integrity, quality, and teamwork.
- Support and comply with the company's Quality Management System
policies and procedures.
- Regular and reliable attendance.
- Ability to work designated schedule.
- Ability to work nights and/or weekends.
- Ability to work overtime as needed.
- Ability to work on-call and shift changes may be required.
- Ability to lift up to 40 pounds for approximately 15% of a
typical working day.
- Ability to work on a mobile device, tablet, or in front of a
computer screen and/or perform typing for approximately 35% of a
typical working day.
- Ability to comply with any applicable personal protective
equipment requirements.
- Ability to employ gross and fine motor skills during the
installation, servicing, and maintenance of laboratory
equipment.
- Ability to grasp with both hands; pinch with thumb and
forefinger; turn with hand/arm; reach above shoulder height.
- Ability and means to travel between local Exact Sciences
locations.
- Ability to travel up to 5% of working time away from work
location, may include overnight/weekend travel.Minimum
Qualifications
- Bachelor's degree in Engineering, Technology, Molecular
Biology, Electronics, or related field; or Associates degree and 2
years of relevant experience as outlined in the essential duties in
lieu of Bachelor's degree; or High School diploma/General Education
diploma and 4 years of relevant experience as outlined in the
essential duties in lieu of Bachelor's degree.
- 3+ years of experience operating and/or servicing
laboratory/medical equipment.
- Basic computer skills to include Internet navigation, Email
usage, and word processing.
- Demonstrated ability to perform the Essential Duties of the
position with or without accommodation.
- Authorization to work in the United States without
sponsorship.Preferred Qualifications
- 3+ years of experience with Quality Systems and documentation
requirements.
- Experience with Next-Generation Sequencing (NGS).
- Experience with Digital Pathology Imaging.
- Experience maintaining Histology equipment.
- Experience loading and/or updating software applications.
- Demonstrated mechanical aptitude relevant to maintenance and
repair of complex laboratory equipment, such as liquid handling
robots.
- Demonstrated ability to plan workload, allocate tasks, and
scale operations to align with business priorities.
- Working knowledge of clinical laboratory service operations and
activities.
- Proficient in Microsoft Office to include Word, PowerPoint, and
Excel.#LI-HE1Salary Range:$50,000.00 - $81,000.00 -The annual base
salary shown is for this position located in US - WI - Madison on a
full-time basis. In addition, this position is bonus eligible, and
is eligible to receive company stock upon hire as well as
annually.Exact Sciences is proud to offer an employee experience
that includes paid time off (including days for vacation, holidays,
volunteering, and personal time), paid leave for parents and
caregivers, a retirement savings plan, wellness support, and health
benefits including medical, prescription drug, dental, and vision
coverage. Learn more about our .Our success relies on the
experiences and perspectives of a diverse team, and Exact Sciences
fosters a culture where all employees can develop personally and
professionally with a sense of respect and belonging. If you
require an accommodation, email We'll work with you to meet your
accessibility needs.Not ready to apply? Join our and stay up to
date on what's new at Exact Sciences.We are an equal employment
opportunity employer. All qualified applicants will receive
consideration for employment without regard to age, color, creed,
disability, gender identity, national origin, protected veteran
status, race, religion, sex, sexual orientation, and any other
status protected by applicable local, state, or federal law. Any
applicant or employee may request to view applicable portions of
the company's affirmative action program.To view the Right to Work,
E-Verify Employer, and Pay Transparency notices and Federal,
Federal Contractor, and State employment law posters, visit our .
The documents summarize important details of the law and provide
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Keywords: Exact Sciences, Fond du Lac , Laboratory Service Engineer II - Tues - Fri, 6:00am - 5:00pm shift, Engineering , Madison, Wisconsin
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