Manager - Case Management | St. Agnes Hospital

Company: SSM Health
Location: Lomira
Posted on: July 3, 2025

Job Description:

It's more than a career, it's a calling WI-St. Agnes Hospital Worker Type: Regular Job Highlights: Department: Case Management Schedule: Full-time Education Requirement: Must have BSN or MSW Preferred Experience : 2 years experience as a manager or case manager or 5 years experience with 2 years in progressive leadership Job Summary: Manages the daily operations for the Care Coordination department, which includes RN Case Managers, Social Workers, and administrative team members. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Develops and implements specific departmental goals, standards, and objectives which support the strategic plan and vision. Assesses quality of patient care and coordinates patient care services with patients, staff, physicians, and other departments. Provides bidirectional communication between leadership and frontline staff, Collaborates with others regarding orientation and ongoing education. Provides coaching and mentoring of staff . Ensures staff compliance with departmental and organizational policies, procedures, and standard work. Interacts with staff daily, identify gaps/barriers to process, escalates and brings gaps/barriers to resolution . Participates with other members of team regarding opportunities for improvement in standard work . Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations. Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment, and payroll . Applies the existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in the department's Scope of Service Works in a constant state of alertness and safe manner. Performs other duties as assigned. EDUCATION Bachelor’s degree in nursing or Masters in social work EXPERIENCE Five years’ experience, with two years’ progressive leadership PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Or Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR) State of Work Location: Missouri Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Missouri Division of Professional Registration Or Licensed Clinical Social Worker (LCSW) - Missouri Division of Professional Registration Or Licensed Master Social Worker (LMSW) - Missouri Division of Professional Registration State of Work Location: Oklahoma Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) Or Licensed Clinical Social Worker (LCSW) - Oklahoma State Board of Licensed Social Workers Or Licensed Master's Social Worker (LMSW) - Oklahoma State Board of Licensed Social Workers State of Work Location: Wisconsin Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services Or Licensed Clinical Social Worker (LCSW) - Wisconsin Department of Safety and Professional Services Work Shift: Day Shift (United States of America) Job Type: Employee Department: 8746080033 System Case Mgmt - WIS Scheduled Weekly Hours: 40 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more.

Keywords: SSM Health, Fond du Lac , Manager - Case Management | St. Agnes Hospital, Healthcare , Lomira, Wisconsin