FondduLacRecruiter
the smart solution for Fond du Lac jobs

Call Center Customer service - J

Location: Fond Du Lac
Posted on: May 4, 2019

Job Description:

This is a 6+month contract position



SUMMARY: Successfully completed the required basic training, able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers. EDUCATION/EXPERIENCE: Requires a High School diploma or GED; 3 to 6 months experience in an automated customer service environment or any combination of education and experience, which would provide an equivalent background.



Must be able to work any shift from 7am-8pm CST. Some experience in outlook, microsoft, excell, and word. Previous customer service experience a must.



Must be able to work any shift from 7am-8pm CST Monday thru Friday. Occasional overtime maybe required 40 hour work weeks We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Fond du Lac , Call Center Customer service - J, IT / Software / Systems , Fond Du Lac, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Enterprise Architect
Description: Job Title: Enterprise Architect Location: Milwaukee, WI Duration: 6-9 months Contract Job Description: Product Catalog expertise De-normalize
Company: Apex 2000 INC
Location: Milwaukee
Posted on: 05/21/2019

Software Engineer
Description: Software Engineer OVERVIEW At Sentry, we rely on technology to move our business forward. Therefore, we rely on skilled individuals to combine technical knowledge and creative ideas to drive improvement. (more...)
Company: Sentry
Location: Madison
Posted on: 05/21/2019

Entry Level Java Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Green Bay
Posted on: 05/21/2019


Entry Level Programmer - Kenosha
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Kenosha
Posted on: 05/21/2019

Entry Level .Net Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Racine
Posted on: 05/21/2019

Detail Technician
Description: Bergstrom Automotive br br Full-time, schedules vary by location, 11/hr starting based on experience br br We are seeking candidates who can contribute to guest satisfaction by washing guest's (more...)
Company: Bergstrom Auto
Location: Madison
Posted on: 05/21/2019

Junior Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Kenosha
Posted on: 05/21/2019

React Native Developer
Description: React Native Developer Location: Location Milwaukee
Company: Cloudious LLC
Location: Milwaukee
Posted on: 05/21/2019

UNIX/Linux Administrator
Description: The Unix/Linux System Administrator is responsible for the installation, upgrade, and support of operating systems and assigned software products. Identifies and resolves operating system problems and (more...)
Company: WPS Health Solutions
Location: Janesville
Posted on: 05/21/2019

.Net Developer (Full time)
Description: 1 4 years of experience in .Net CNet/VB.Net and ASP.Net
Company: EApps Tech
Location: Madison
Posted on: 05/21/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Fond du Lac RSS job feeds