FondduLacRecruiter Since 2001
the smart solution for Fond du Lac jobs

Call Center Customer service - J

Location: Fond Du Lac
Posted on: August 3, 2019

Job Description:

This is a 6+month contract position



SUMMARY: Successfully completed the required basic training, able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers. EDUCATION/EXPERIENCE: Requires a High School diploma or GED; 3 to 6 months experience in an automated customer service environment or any combination of education and experience, which would provide an equivalent background.



Must be able to work any shift from 7am-8pm CST. Some experience in outlook, microsoft, excell, and word. Previous customer service experience a must.



Must be able to work any shift from 7am-8pm CST Monday thru Friday. Occasional overtime maybe required 40 hour work weeks We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Fond du Lac , Call Center Customer service - J, IT / Software / Systems , Fond Du Lac, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


.Net Developer
Description: .Net Developer Location: Milwaukee, WI Duration: Long term Rate: Constrain, should be in Mid 40's. Skill Set: ul li .Net C li ASP.Net Webforms li Angular JS, HTML 5 And few more technologies (more...)
Company: Sapvix
Location: Milwaukee
Posted on: 08/23/2019

Big Data Lead Developer
Description: Job Location: Milwaukee, WI or Milpitas, CA Requirements: ul li Mandatory skills SQL, Java, Spark Scala. Good knowledge of AirFlow is not mandatory but preferred. li SQL Spark and
Company: GSPANN Technologies
Location: Milwaukee
Posted on: 08/23/2019

Datastage Developer
Description: Hello, Please go through below job description and let me know your interest Role Datastage
Company: Silverlink Technologies LLC
Location: Milwaukee
Posted on: 08/23/2019


Connex Developer
Description: At least 9 years of experience with working
Company: International Solutions Group
Location: Milwaukee
Posted on: 08/23/2019

Sr Director Digital Platform Engineering - MKE
Description: At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, we believe relationships are built on trust. That (more...)
Company: Northwestern Mutual
Location: Milwaukee
Posted on: 08/23/2019

Automation Tester
Description: Required Automation Tester with strong Experience in .Net Platform.
Company: Intriba Inc
Location: Milwaukee
Posted on: 08/23/2019

Epicor Administrator
Description: Epicor ERP Administrator Job Overview You will be responsible for administering the Epicor ERP system solely for the Finance team of this Houston company. Requirements 2 years of experience using Epicor (more...)
Company: Washington Frank
Location: Milwaukee
Posted on: 08/23/2019

Systems Engineer
Description: Please apply for this position by sending your resume to Email apply AT chandratech DOT com SUBJECT Applying for Systems Engineer Madison, WI Hourly Rate 47 W2 54 CTC1099 Job Description The DWD Bureau (more...)
Company: Chandra Technologies, Inc.
Location: Madison
Posted on: 08/23/2019

Network Engineer
Description: Hello, We have the following role open for a Network Engineer with one of our clients in Milwaukee, WI This is a 6 month contract with possibility of extensions. Network Engineer Experience: Design, build (more...)
Company: Procom Services
Location: Milwaukee
Posted on: 08/23/2019

25B Information Technology Specialist
Description: 25B Information Technology SpecialistJob ID: Job Views: 16Location: MILWAUKEE, Wisconsin, United StatesZIP Code: 53212Job Category: Technology and NetworkingPosted: 08.16.2019Age Requirements: Must be (more...)
Company: Army National Guard
Location: Milwaukee
Posted on: 08/23/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Fond du Lac RSS job feeds